LEGAL & COMPLIANCE

Privacy Policy

Transparent data protection practices for our online learning platform, tech products, and IT services

Last updated: February 18, 2026

Introduction

Welcome to jTech Vision ("jTech", "we", "our", or "us"), Bangladesh's premier online learning platform for technology courses, tech products, and professional IT services. We are committed to protecting your personal information and your right to privacy when you enroll in our courses, purchase our products, or utilize our IT consulting and development services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.jtechvision.com, use our e-learning platform, purchase technology courses, buy tech products, or engage our IT services including web development, mobile app development, and digital solutions.

Information We Collect

Personal Information from Course Enrollment

When you register for online courses, training programs, or certification programs on our learning platform, we collect: Full name, email address, phone number, billing address, payment information, educational background, professional details, and learning preferences.

Product Purchase Information

When you purchase tech products, software licenses, or digital tools through our platform: Contact details, shipping address, payment card information, purchase history, and product preferences.

IT Service Client Data

When you engage our IT consulting, web development, mobile app development, cloud services, or custom software development services: Business name, contact person, project requirements, technical specifications, and communication records.

Automatic Platform Data

We automatically collect: IP address, browser type, device information, operating system, course progress, learning analytics, page views, session duration, geographic location, and referral sources to improve our online learning platform and service delivery.

How We Use Your Information

We use collected information to:

  • Provide access to purchased online courses, training materials, and educational content
  • Process payments for courses, products, and IT services
  • Deliver tech products and manage order fulfillment
  • Execute IT service contracts including web development, app development, and consulting projects
  • Send course updates, learning reminders, and educational content
  • Provide customer support for our learning platform, products, and services
  • Improve course quality, product offerings, and service delivery
  • Personalize your learning experience and recommend relevant courses
  • Generate certificates of completion for finished courses
  • Conduct market research for new course development and product launches
  • Send promotional offers about new courses, products, and IT services (with opt-out option)
  • Comply with legal obligations in Bangladesh and internationally

Information Sharing & Disclosure

jTech does not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:

  • With your explicit consent for specific purposes
  • With payment processors (SSL, bKash, Nagad) to process course and product purchases
  • With course instructors and content creators (limited to enrollment data)
  • With cloud service providers who host our learning platform (AWS, Google Cloud)
  • With email service providers for course communications and newsletters
  • With analytics platforms (Google Analytics) to improve user experience
  • With shipping partners for product delivery within Bangladesh
  • To comply with legal requirements, court orders, or government requests
  • To protect our rights, users' safety, and prevent fraud or security threats
  • In connection with business transfers, mergers, or acquisitions

Data Security Measures

As a technology company and learning platform, we implement industry-standard security measures to protect your personal data: • SSL/TLS encryption for all data transmission • Secure payment gateway integration with PCI DSS compliance • Regular security audits and vulnerability assessments • Access controls and authentication for user accounts • Encrypted database storage for sensitive information • Regular data backups and disaster recovery procedures • Employee training on data protection and privacy practices However, no internet transmission is 100% secure. While we strive to protect your data using commercially acceptable means, we cannot guarantee absolute security of information transmitted to our online learning platform or stored in our systems.

Your Privacy Rights

As a jTech user, student, or client, you have the right to:

  • Access your personal information stored in your course account
  • Download your learning data and course completion records
  • Correct inaccurate or incomplete profile information
  • Request deletion of your account and associated data (subject to legal requirements)
  • Object to processing of your information for marketing purposes
  • Opt-out of promotional emails about courses and products
  • Restrict certain data processing activities
  • Withdraw consent for data collection at any time
  • Port your data to another learning platform
  • Lodge a complaint with relevant data protection authorities

Note: To exercise these rights, contact us at jtech6996@gmail.com or call +880-1969-576277.

Cookies & Tracking Technologies

Our online learning platform and website use cookies and similar tracking technologies to: • Remember your login credentials and course progress • Analyze learning patterns and platform usage • Personalize course recommendations • Track marketing campaign effectiveness • Improve website performance and user experience • Enable social media sharing features • Prevent fraudulent activities and ensure security You can control cookie preferences through your browser settings. Disabling cookies may limit access to certain course features and platform functionality.

Children's Privacy Protection

While some of our technology courses are suitable for students aged 13-17 with parental consent, our services are primarily designed for adults 18 and older. We do not knowingly collect personal information from children under 13 without verified parental consent. If you are a parent or guardian and believe your child under 13 has provided us with personal information through our learning platform, please contact us immediately at jtech6996@gmail.com so we can delete such information.

International Data Transfers

jTech Vision operates primarily in Bangladesh but serves students and clients globally through our online learning platform. Your information may be transferred to and processed in countries outside Bangladesh where our service providers operate. We ensure appropriate safeguards are in place for international data transfers, including: • Standard contractual clauses with service providers • Compliance with GDPR for European users • Adherence to international data protection standards • Secure cross-border data transmission protocols

Data Retention Period

We retain your personal information for different periods depending on the purpose: • Course enrollment data: Duration of your account plus 7 years for academic records • Purchase history: 7 years for tax and accounting compliance • IT service contracts: Duration of project plus 5 years • Marketing communications: Until you unsubscribe or request deletion • Support tickets: 3 years from resolution • Website analytics: 26 months • Payment information: As required by payment processors and financial regulations

Policy Updates & Changes

We may update this Privacy Policy periodically to reflect changes in our online learning platform, new courses, additional products or services, or evolving legal requirements. Significant changes will be communicated via: • Email notification to registered users • Prominent notice on our website homepage • In-platform notifications for logged-in students • Updated "Last modified" date at the top of this page Continued use of jTech services after policy updates constitutes acceptance of the revised terms.

Questions About Privacy?

For questions about this Privacy Policy, data access requests, or concerns about how we handle information on our online learning platform, tech products, or IT services, please contact us:

Email

jtech6996@gmail.com

Phone

+880-1969-576277

Address

Savar, Dhaka, Bangladesh

jTech Vision is committed to protecting the privacy of our students, customers, and clients across our online learning platform, tech product store, and IT consulting services. This policy applies to all users globally.